SPI Insights

Florida – The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) released a request for information (RFI) for input on the latest technology for Computer Aided Dispatch (CAD) and Records Management Systems (RMS).

FLHSMV is seeking information from vendors regarding available solutions designed and suitable to replace its current CAD/RMS. This RFI is designed to explore all avenues available in the current technology market, including necessary components of a solution that the department can employ to protect the integrity of its data throughout the life of a current project and beyond.

The department utilizes the CAD system to enter and track calls for service, dispatch troopers and other state law enforcement officers, and coordinate service delivery to residents and visitors. Law enforcement officers use the RMS to issue traffic citations, investigate traffic and vessel crashes, create incident and arrest reports, and other related records. The current CAD and RMS system provides a suite of functions and applications to include evidence submission and management, a data reporting and analytics application, and officer-initiated automated daily activity logs.

A CAD/RMS solution should be installed and configured in such a manner as to optimize performance across seven regional communications centers, office locations, and within the mobile environment of trooper and officer patrol vehicles.

This may be accomplished as a centralized server application on a virtual server environment with Storage Area Network (SAN) attached storage. This secondary site must be capable of providing all public safety software suite functionality when needed as a result of a failure at the primary site location. There must be a method of replicating and restoring data from the secondary site to the primary site.

The department will consider a hosted solution that meets all functional requirements through a “cloud-based vendor or managed services” infrastructure and encourages that information in responses to this RFI.

FLHSMV anticipates releasing a solicitation in fiscal year 2021-2022 for a term of five years with an optional five-year renewal.

RFI responses are due by 3 p.m. November 10.