Bexar County to transform operations with telework, e-government system
Bexar County Information Technology Department is enhancing Bexar County 2.0, a digital transformation strategy based on telework and e-government services.
The county developed the system during the pandemic to enable its employees to work from home and is looking to expand its telework capabilities with a $24.5 million project included in its FY 2020-21 proposed annual budget.
This project will create a new initiative to ensure county employees and residents can conduct business safely from any device, anywhere.
Project objectives and estimated costs are:
- Telework Consulting: $500,000.
- eGovernment Services Consulting: $500,000.
- Microsoft 365 and Enterprise Software: $5 million.
- Laptops, tablets, and peripherals: $2 million.
- IT Infrastructure and Security: $4 million.
- Virtual Courtroom: $2 million.
- Intake and Detention: $2 million.
- Citizen Access to Services: $2 million.
- Maximize Enterprise County Integrated Justice System (ECIJS) Automation: $4 million.
- Incorporate JP Courts: $2.5 million.
The Bexar County Commissioners Court approved $15 million from Coronavirus Relief Funds to further enhance the ability to perform duties and responsibilities effectively and efficiently from alternative worksites, to provide new opportunities for more direct and convenient citizen access to government, and for government provision of services directly to citizens.